Emergency Numbers in Puerto Rico

In Puerto Rico, for life-threatening emergencies, including police, ambulance, or fire, dial 911. If there is no 911 service or for non-life-threatening emergencies, such as a traffic accident without injuries, contact the Puerto Rico Police Department at 787-343-2020 (or use the regional prefix plus 2020).

Essential Emergency Contacts

Law Enforcement & Public Safety

Emergency Services: 911
Police (Puerto Rico Police Department): 787-343-2020
Fire Department: 787-343-2330
F.B.I (Federal Bureau of Investigation - San Juan Office): 787-754-6000
U.S. Secret Service: 787-766-5539
U.S. Coast Guard (Rescue Operations & Maritime Emergencies): 787-729-6770

Medical & Disaster Assistance

Ambulance: 787-343-2222
Civil Defense (Emergency & Disaster Response): 787-724-0124
Federal Emergency Management Agency (FEMA): 787-729-7637
American Red Cross Blood Bank: 787-759-7979
Toxic, Chemical, & Oil Spills: 1-800-424-8802 (U.S. National Response Center)

Special Helplines & Community Assistance

Abuse of Minors (Child Protective Services): 787-749-1333
Domestic Violence Hotline: 787-722-2977
Suicide Prevention Hotline: 1-800-273-8255 or 988 (National Suicide & Crisis Lifeline)
Mental Health & Emotional Support (ASSMCA - Administración de Servicios de Salud Mental y Contra la Adicción): 1-800-981-0023
Human Trafficking Hotline: 1-888-373-7888

Animal Welfare & Environmental Emergencies

Humane Society of Puerto Rico: 787-720-9398
Puerto Rico Animal Rescue Hotline: 787-354-6288
Puerto Rico Environmental Quality Board (Junta de Calidad Ambiental - JCA): 787-767-8181